Gflix
Support

Stuck on something? Start here

Most questions have a one-step answer. The rest reach a person.

Guides

The four things people ask about first

Adding a playlist

Settings › IPTV Sources › Add M3U Playlist, or Add Xtream Source if your provider gave you a server and a login. Paste in what they gave you, name it, and Gflix loads the channels and the guide.

Connecting a media server

Settings › Media Servers › Add Media Server. Choose Jellyfin, Emby or Plex, sign in, pick the libraries you want on your shelves, and they appear alongside everything else.

A stream will not play

Try another quality version from the channel's quality menu. If none of them play, the stream is most likely down at the provider.

Reporting a problem

Settings › Help & Feedback › Report a Problem asks a few questions about what happened, and can attach a playback report or the app's diagnostics, each saying what it holds. It reaches the people who build Gflix, with no account or email address needed.

A question?

The things people ask first

If the answer you need is not here, report it from Settings › Help & Feedback, ask on Discord, or email us.

No. Gflix is a player with no content of its own. You bring your own playlist or connect your own media server, and Gflix plays what you already have access to.

iPhone and iPad today, from one purchase, and iCloud Sync carries your sources and progress between them. Apple TV and Mac are on the way, and the same purchase will cover them.

Join the TestFlight beta from the download page. It is free, and every build has a way to send feedback straight from the app.

Nothing during the beta. At launch it is €2.99 a month or €19.99 a year, each starting with a free week.

If the channel has other quality versions, try another from its quality menu first. If none play, the stream is most likely down at the provider. Send a report from Settings › Help & Feedback with diagnostics attached, and we will look.

Your sources, credentials and watch history stay on your devices and, if you turn on sync, in your own iCloud account. There is no account to sign up for, and nothing you watch passes through a server of ours. The privacy policy has the details.

Your library is waiting.

Add a source, and what you already have turns into one library worth browsing.