Gflix
Support

Stuck on something? Start here

Most questions have a one-step answer. The rest reach a person.

Guides

The four things people set up first

Adding a playlist

Settings › Sources › Add. Paste the URL your provider gave you, name it, and Gflix loads the channels and the guide.

Connecting a media server

Settings › Sources › Add › Media server. Sign in, pick the libraries you want on your shelves, and they appear alongside everything else.

A stream will not play

Open the channel and try another of its copies — Gflix lists every copy across your sources. If none of them play, the stream is down at the provider.

Sending a diagnostic

Settings › About › Diagnostics gathers what we need to look into a problem. Send it with a note about what you were doing.

A question?

The things people ask first

If the answer you need is not here, the Discord is the fastest way to reach us.

No. Gflix is a player with no content of its own. You bring your own playlist or connect your own media server, and Gflix plays what you already have access to.

iPhone and iPad today, from one purchase, with your library and progress following you between them. Apple TV is in the works. A Mac version is not decided yet.

Gflix is in TestFlight first. Join from the download page, and you are on the same builds we are — with a way to send feedback straight back from the app.

Nothing while it is in TestFlight. At launch it starts at €1.99 a month, with a yearly price and a one-off lifetime purchase that work out cheaper — the figures are in the pricing section on the home page.

Gflix lists every copy of a channel across your sources, so try another copy first. If none play, the stream itself is likely down — open Settings › Diagnostics and send us what it reports.

Your sources, credentials and watch history stay on your devices and in your own iCloud account. Gflix has no account to sign up for and no server of ours in the middle.

Your library is waiting.

Add a source, and everything you already pay for turns into one library worth browsing.